Review for GreenLogic Energy

Office location: 97 North Sea Road Suite 3, Southampton NY, 11968

02/01/2022
JDS East Northport, NY

Service hasn't been great

I purchased a system in 2014. I admit I didn't I didn't access the system very much, but beginning around 2019 or so I wanted to access the system to see what kind of power I was producing vs. consumption according to PSEG but I couldn't get into the system. I called a couple of times but didn't really pursue it too hard and then COVID hit. I waited until Oct/Nov 2021 to try again. I received a response from the company pretty quickly with a followup by a field rep with a promise to send over a tech within two weeks. It's now Feb 2022 and I still haven't seen anyone. I have reached out to the company again, but really have low expectations. I think I will need to contact the manufacturer at this point and pay a third party to access what I already own and should have support for.