Review for Bright Eye Solar

Office location: 1200 Corporate Blvd, Lancaster PA, 17601

01/29/2022
Chris Emmaus, PA

Couldn't be more pleased

BrightEye Solar installed my system (29 panels, 9.57 kW) in early September 2021, so it has been up and running for almost five months. My journey into solar started on a whim, and I ended up getting nine different quotes before choosing BrightEye. In the end, no one else came close in terms of customer service, price, production, hardware, etc. BrightEye seemed to have it all, but I wanted to wait to write a review until I had plenty of time to see the whole picture. In short, I couldn’t be more pleased. Everyone at BrightEye has been fantastic to work with. Josh, the consultant that I worked with from day 1, was extremely knowledgeable and helpful, and he answered all of my dozens of my questions. I can’t thank Yvette and Annette enough for all of their support, and I even had the pleasure of speaking with the CEO, Jim. The electricians and installers were great, and their work was impeccable. The team was even able to get approval from the utility company for a special request that I had regarding placement of the outside disconnect panel. Now for the system. I went with the Enphase microinverters as opposed to a string inverter. They cost a bit more, but they have a 25-year warranty, and I like being able to see what each panel is producing throughout the day. I watch the Enphase Enlighten app all day (especially on sunny days), and I love all of the info that it provides. I was told that I would likely have a couple of electricity bills during the winter months since the system wasn’t installed until September. The system produced enough from September through November so that I had enough kWh banked to get me through December and January, and I will easily have enough to get me through February as well. The electricity production has far exceeded my expectations. Back to the customer service: Earlier this morning (on a snowy Saturday), I checked the app and noticed that four of the microinverters weren’t reporting data. I emailed Adam at BrightEye, and the issue was corrected in less than five minutes. The service after the sale is as impressive as everything else with this company. I can’t recommend BrightEye highly enough, and I tell everyone that I know about them.