Review for New Star Solar

Office location: 1464 West 40 South Suite 450 Suite 450, Lindon UT, 84042

12/13/2021
Broken Promises Salt Lake City, UT

Promises Promises

If I could give less than one star to Newstart Solar, I would. Bill, the salesman made the salespitch, next up was Eric, the closer. The day we agreed to have Newstar Solar install the solar panels Eric promised us over 1000.00 because we missed the 2020 rebate incentive and a 3 day emergency battery. About one month later a competitor showed up on my doorstep telling me that he could get us a better deal. I called Eric and told him about the competitor and Eric promised another 2000.00 if I stayed with Newstar. Installation schedule was a joke, I was always calling Eric to see what was going on. I was contacted by Newstar once before installation concerning the installation and the information they gave me was wrong. I called Eric two months after his competitor stood on my doorstep to ask Eric about the deliverance of the battery and the check, Eric told me the check would be sent out in two days. I texted Eric two weeks later and asked if he intended on keeping his promises. "Yes, 100%" he answered. Three weeks later no word from Eric. Get things in writing and I'm not sure that will even help. There has to be better solar companies than Newstar.