Review for Headline Solar

Office location: 2000 Center Dr, Hoffman Estates IL, 60192

12/03/2021
Chad B Spring, TX

Worst customer service imaginable

As soon as you are locked into the contract you will never hear from these guys again. Our Ap has never worked from day one. We have no idea what we are producing or consuming. They sent someone out to check on this one time and they could not fix the problem. They said they would have it fixed within a few days. Three months later after countless unreturned phone calls and emails the issue is still unresolved. I have since talked to multiple acquaintances who have solar who can track exactly what their production and usage is by the minute. The install process was no better as they were constantly running late, no shows or well past schedule. All in all just a horrible experience.

Price charged as quoted
On schedule
Installation quality
After sales support

System size (kW): 19880