Office location: 2270 Douglas Blvd Suite 216, Roseville CA, 95661
12/01/2021
Steve
Citrus Heights, CA
Seems like one phone call should get them out to my home to fix my system which has a 25 year warranty on the whole system. Their voice mail says it may take up to 48 hours to receive a call back my last two phone calls were 4 days ago and over two days ago and no call back..My system has been broke since November 7, 2021 and today is December 1, 2021. The bank I financed the loan through sold the loan off so there’s no recourse there either. What’s warranty work gonna be like 10 years from now when they have thousands of more systems their supposed to be responsible for. This is the fourth time we had to get the system fixed in five and a half years.
System size (kW): 9500
System price: $28,000
Price include the Federal Tax Credit or incentives: Yes