Review for Elite Solar Concepts

Office location: 9237 E Via De Ventura, Scottsdale AZ, 85258

11/23/2021
THU TRAN Glendale, AZ

Elite Solar Concepts is a BIG LIE

Would give this company a Zero star if I could. I'm one of their customers and this is what made me regret all the time. I just wish I didn't listen to them and trusted them and didn't use their services. They did everything to get my contract, they told me that once I go solar with them all I have to pay every month is just $99.88 for solar and pay nothing for SRP because the solar systems will produce more than enough energy for my family and we can sell the extra electricity to SRP to offset the SRP services fees. It turns out everything was not true. The system doesn't make enough energy for our family and we still have to pay big bills for SRP. Right now we have to pay double for electric bills every month. This month (November 2021) we had to pay $230 for SRP + $99.88 for solar. But this is the worst part: I can't contact anybody in this company anymore. I used to work with DAVE BILLS - The Solar Consultant of this company, but after they got my contract, they all seem to disappear. They never got my phone calls and all my emails sent was rejected and returned. I feel like they are telling lies to customers just to get their contracts and never care about what happens next to the customers. I'm very angry and disappointed with the way they treat us. I really need an explanation from them why we still have to pay big bills from SRP when we got solar and why the solar system cannot make enough electricity for my family. Everybody who wants to go solar, please be aware of this terrible company.