09/13/2021
Mike J.
PHOENIX, AZ
SVS promptly returned my request to inspect my failed PV system with an SMA inverter and older Sunpower panels. The technician quickly diagnosed the problem as a failed inverter. It lasted 13 years (outside of the 10 year warranty). SVS helped find a replacement unit but unfortunately was not fully compatible with the older panels (Positive grounding). They continued to look for a solution although the solution turned out to be a refurbished SMA inverter that they did not supply as I found one on Ebay. They assured me of compatibility. Unit installed and back on line !! At the end of the day, they were courteous and big shout outs to Justin and Evan for their professional service and excellent technical and logistical advice. When my PV system times out in 12 years (25 year system) I know my first Installer to call. But you don't need to wait. You can call them right now and get started with your solar system!