09/10/2021
Sarah Whitcomb
LOS ANGELES, CA
Do yourself a favor and choose any other solar company than this one. You'll notice no reviews from 2021 mention the completion of a solar install. Well, we have been working with Electricare to get solar installed for over 12 months and have been misled, either on purpose or through their incompetence, to install a system on our roof that we currently cannot use. They continually fail the city inspection and since May 2021 we've been paying for both a solar loan and our regular electric bill. During literally the hottest months of the year! It's been over a month since they failed the last inspection and they have ghosted us. If this continues to be unresolved I am reporting them to the BBB for fraud, so let my bad experience serve you and choose someone else. I will note that the actual team who installed our solar was stellar and courteous. It appears their office staff and communication with Pick My Solar is the reason for this unpleasant experience.