Office location: 5820 East W.T. Harris Boulevard Suite 211, Charlotte NC, 28215
09/08/2021
Enjijiya
I’ve been trying to get solar set up since early April and guess what? Still nothing. It has been months since anyone followed up with me and I have been tossed between 3 different reps and now none of them will respond to my emails . The company came out, did all inspections, left a massive hole in my closet that took forever to get fixed and that in itself was a whole other mess. I was told I would have solar by the end of July on the LATE end and now it’s mid September and no one will get back to me on what is going on. This company sure seems like a scam so beware. Really glad my full credit was pulled for NOTHING. You’d think they would want to actually give some customer service for over $30,000 of profit but apparently this company doesn’t value it’s customers enough to even give them an update or respond to calls or emails. I thought that getting solar was a good idea but I guess I should just stick with Xcel since they are at least reliable. I don’t even know how to cancel my loan since they never actually sent me paperwork after adding this to my credit load. This whole thing is a mess and I can’t even get anyone to talk to me to hope. Decided to leave a review to make sure others are saved the headache. Go with a different company if you can.