09/04/2021
Mark
I've been trying to get someone out to my house to inspect the panels and more importantly the supports , that hold the panels on the roof. Found a support / attachment bracket in the gutter of the roof below the panels. Called about my concern back in May, trying to get someone out here BEFORE THE HURRICANE SEASON GOT STARTED. Was told someone would come out, but I would have to pay for a service call. I agreed. 3 months later and multiple calls, I'm still waiting. Hope we don't get a hurricane during the peak of hurricane season. On a good note the folks are pleasant on the phone, unfortunately they are incompetent . Glad I don't have any serious problems, yet.