Office location: 741 Corporate Cir Unit N, Golden CO, 80401
09/02/2021
Were excellent, not anymore
Wellington, CO
I paid CAM three years ago to install my solar panels. They did a great job. I ordered Power Walls from them last fall. Tesla's production problems aside (that is a theme for another rating) the company has almost completely collapsed. They became incapable of properly communicating what was going on. They send SPAM texts and emails that provide no information. When you call the number to ask what it means, the phone hangs up after one ring. When you try to access the website the message refers to, it is non-existent. They show up with no notice and then workers are surprised you are surprised. They do not return calls. They installed my power walls, left a huge mess for me to clean up, then returned two week later to, "turn them on". The workers almost damaged my electrical panel until I told them what they were doing it wrong and had to stop them before they broke the panel insert. They finally listened to me and got the new breakers installed. They had to rearrange the panel to install the Power Wall breakers and made such a mess of the panel listing, I really have no idea what is where in it now. I am surprised it actually passed inspection. I tried a number of times to work with an owner to resolve it. He was pleasant and apologetic on the phone, but nothing happened to actually resolve the problem(s). The employees are well-mannered just sloppy and do not know what they are doing. Too bad, I really liked these guys the first time out. I am tired of hearing from businesses they suck at their job because they can't find good workers. Does that mean I get to pay less? Probably not.