Office location: 4775 W. Teco Ave. Suite 115, Las Vegas NV, 89118
06/07/2021
Debbie
Pahrump, NV
Paid $40,000 cash to include a backup battery and EV car charger. Universal told me I need 30 panels for my house, but the utility company said that was too many panels for the amount of electricity I use, so they denied the installation and said I could only put 27 panels on my. Universal installed 30 panels anyway and told me I had pay them or they would put a lien on my house. The utility said if I tried to use the solar they would lock me out of the system. After getting that resolved the car charger has never worked, and when my power went out the backup battery didn't work. They said I had an advanced system that even when the power would go out, the panels would still charge but they did not. They won't return my calls. Hiring an attorney and filing a complaint with the Contractor's Board.