Review for Go Solar Group

Office location: 96 Glen Carran Cir, Sparks NV, 89431

05/28/2021
Home Design Engineering

Go Away from "Go Solar" company

Go Solar lied about the entire roof being under a million dollar umbrella and that they would clean panels from snow (no). We were supposed to get a $2000 rebate but Go Solar made us wait over a year to install after signing a huge 20 year contract in lawyer talk. We did not get rebate since Go Solar took soon long to install! I designed to roof specifically for solar and spoke to Go Solar to have the 16 panel array installed horizontal but they did not. They ripped it off and placed them in the correct orientation (after complaining months). Then later roof leaked where "Go Solar" had patched the mistake BUT did not want to fix it (had to call for months)! Now panels shut off. I noticed five weeks ago and told them then (could have been off longer?). You must hound them to do anything multiple times. No solar helping now in these long sunny solar days. May disconnect as Go Solar is in breech of contract. Go Solar is too huge to care for it's customers and they do not care about you after you sign their devious contract.

Sales process
Price charged as quoted
On schedule
Installation quality
After sales support