Review for Got Watts Electric

05/11/2021
Pascal

A local professional provider. No big business B.S.

We have the solar and battery backup system since August 2020 and We’re still testing it and tracking data. We need few more months to get a good picture of the return on the battery backup system within the entire investment, besides an emergency use. I can say that the battery CA rebate program for the battery is very complex and a bad point of incentive for battery purchase, because the process is complex and the prospect of getting the rebate is disappointing. On the good side, the Generac system we installed is very neat in looks and the specs beat Tesla’s in few points, especially scalability. GotWatts staff were excellent, no exception, and they exceeded expectation. We had unique situations, with our thinner roof tiles that cracked easily, and some panels had minor defects in the frame due to manufacturer packaging. GotWatts offered us multiple reasonable resolutions, with professionalism, and all was resolved to our complete satisfaction. The project lagged due to the dis-ease in the social and business life in the last year, and we are grateful to the team to work with us at every opportunity. I would recommend anyone local to the Bay Area to have his system installed by GotWatts. The great team who worked with us are: Jeremy and his team James, Alex, Brian, Cody, Sam and Lindsay.

Sales process
Price charged as quoted
On schedule
Installation quality
After sales support