Review for Heliocol West

05/05/2021
PGW Tucson, AZ

Terrible customer service!

We are sorry we went with this company. The review site was favorable and do to the universal excuse, COVID, we chose them as we trusted good Ole Rusty! We had delays with installation, showed up without a harness line (hello it's on the roof) and rescheduled for weeks out. We do get a decent heat to our pool, however now we have a leak which is taking an act of congress to get fixed. They have lied to us about dates to service and never seem to have a manager. Don't use this company!

Sales process
Price charged as quoted
On schedule
Installation quality
After sales support