Office location: 3800 Camp Creek Pkwy, Atlanta GA, 30331
05/01/2021
John
Avoid at all costs. I purchased a PWRcell ENERGY STORAGE SYSTEM FROM GENERAC system from them LY ($45K). The salesperson made grand promises that they did not honor. One promise was that we would have to "use more energy" to keep up with the production of the system. Some basic promises were that the system would support my power needs and provide temporary (12hrs) of battery backup in the event of power loss. We've had a painful installation process with them, including three after the fact visits to reinstall incorrectly installed portions of the project. The individual installers were either untrained or lacked communication and guidance from Hanna. When they finally "fixed" the problem it was a newly hired master electrician (first day on the job). So no, after tracking YoY power savings, we have none. Literally no change to my YoY consumption and spend on our electric bill with the PWRcell ENERGY STORAGE SYSTEM FROM GENERAC installed. After multiple contacts with Hanna solar they have nothing (no response). I even escalated to Hannah's CEO (Peter Marte) with ZERO response to address the issue. If you want to experience solar for the first time and truly feel like it is a boondoggle, use this company. Otherwise, stay away. Read reviews where you can and see similarities, in this case, they are accurate...