04/12/2021
Jim K
Green Valley , AZ
We installed a solar pool heating system late last fall thinking we could forgo using our gas heater this year. Boy were we ever mistaken as the system barley heats the water in our pool 3-4 degrees even when the temps are in the 90’s. I reached out to the service department asking to having someone come and check it to ensure it was installed correctly, but no one answers the phone and messages go unreturned. I reached out to our Rusty the sales person, but he only offered lame excuses for why the water won’t heat up properly - run the pump at a higher speed, use a solar blanket, the increase you are getting is normal, blah, blah, blah. Save your money and avoid this company! If they relied on repeat business they would go out of business with their horrible service and excuses.