03/12/2021
Patricia Yochum
SAcramento, CA
I recently had a situation which I felt I was being overlooked and sent to the operations Manger, Trish, WOW was she awesome, solution oriented and truly made me feel that my problem was hers. I've been a dedicated customer with Sierra Pacific for 15 plus years, she truly made me feel that I was a valued customer. I was a crying mess when I called, she made me feel that my problem was her problem too. I can't say enough great things about Trish and all that she did to turn me back into a very appreciative customer. I look forward to the next 15 years plus, thanks to her and the service department she represents. Thank you Trish, you are truly one in a million!!! A true asset to your company. Patricia