Review for Solar Discount Group

12/09/2020
Tara

Horrible Customer Service

We have been telling Solar Discount Group for over 12 months that there was an issue with our solar. They repeatedly brushed it off and told us that it was producing power and we needed to contact sdge. I finally had to contact the manufacturer and they confirmed that 6 panels were not functioning. Once I brought this to their attention Frank said they are able to see what the manufactures see. Which was confusing for me since for so long they were saying it was working correctly. They have yet to fix our solar. They don't value your time and they don't meet the expectations they set.

Sales process
Price charged as quoted
On schedule
Installation quality
After sales support