Review for SunPower by Green Convergence

Office location: 28476 Westinghouse Place, Valencia CA, 91355

12/08/2020
KAthleen Shea

Solar Scam

We chose this company based on the reviews I read. To say I am disappointed is an incredible understatement. My husband and I spent 31,000.00 because we were promised it would lower our bill to something like $15.00 per month. Our bills are about the same as they were before the solar was installed.<br />This is not a quality company. I contacted them numerous times and they gave me a runaround. Nadia sold us this scam and told us she'd be with us throughout everything and promised that we, in my husband's words, "would not get screwed". She assured us in the most heartfelt way that we'd be well taken care of and get a solar supply that would fit our home's needs and then some. When I contacted Nadia about the problem she pawned us off on a guy named Alex G. who answered my concerns with company marketing materials and when I asked him to call us, ignored us.<br /><br />No one will call us. No one has been sent out to investigate. After $31,000.00 paid in full, it does not work and nobody cares.<br /><br />The owners Mark and Erin Figero seem to be completely hands off.<br /><br />I have a movie to direct and I can't be using my time to be jacked around by these people any longer, so I have to give this to my lawyer to file a lawsuit against them. Dealing with a lawsuit is the last thing I want to be doing in these crazy times, but now I have to.<br />I was so excited about going solar and now I just want our money refunded and the panels off our roof.<br />To anyone thinking of using this company, I would avoid them like the plague. I don't know how they managed to get the reviews they have, but I don't think they are real.<br />Share review<br />Edit review<br />Remove review

Sales process
Price charged as quoted
On schedule
Installation quality
After sales support