11/04/2020
Angel A
Palmdale, CA
This company absolutely will lie to you. They have so far been caught doing the following (and I have receipts if they want to argue): -agreed to our request for more expensive, but longer lasting equipment, but came out and installed inferior cheaper panels -claimed that they only installed 18 of the 20 panels and that they would be back. If they installed the last 2 panels, they would have overloaded the system and never passed inspection -had a meltdown over phone and email when we demanded they come back and install the equipment we had paid for -once installation was done, told us the inspector would come out on a specific date/time, the inspector was never actually scheduled -confessed that they were not aware that they had to do technical drawings that needed to be passed before an inspector would come out -do not have an in house technical drawing staff, took over a month so far to get the drawings to the inspector, and will not confirm for me still if the inspector will approve the initial application even though the equipment is already on my house -signed legal documents on my husband's behalf that he never saw. Can verify via IP address that they signed at their offices without showing us the documents -have cut me out of important conversations as the wife/co-owner even though the loan is in my name -offered to pay the first month of the mortgage and claimed a check was 'in the mail' ....check envelope was cancelled 3 days after the last time I demanded on the phone to know where the money was, so it was in fact, not 'in the mail' when I asked. They also left all kinds of debris on my roof that has been raining down for months. Nails, screws, washers, bits of foam…. Absolute garbage company. Do not use for any project. Untrustworthy. Wish I had never heard of them.