Office location: 96 Glen Carran Cir, Sparks NV, 89431
09/11/2020
Sylvie M
Reno, NV
We had solar panels installed a month ago. The whole process from the initial sale to the installation and greenlight from NV energy to use took 4 months, granted Covid lockdown did not help, but we had no communication from GoSolar during that time regarding timing, next step etc., we had to chase them down, literally, the person who came selling the system never answered his phone or returned calls – ones the sale was done he became MIA – then there were a couple of people involved for payment and signature of contract, each with a very specific task so not able to answer any question outside they tiny area of ‘expertise’! Then we found out that Tesla was offering a more powerful system at half the price… So if you are contemplating installing solar panels, it is a great idea, but make sure you do you homework and check the competition, GoSolar is overpriced and the customer service is lousy. I would not recommend them.