08/16/2020
Norm
Freddy and his team were fantastic! We had a 40 panel micro-inverter system installed. We went from quote to live within a few weeks, which was faster than other companies promised. Communication was excellent along the way, with every question answered promptly and thoroughly. The installation team, Tyler and his associate, were extremely professional and did a very clean job. It was very clear they took pride in their work. Freddy took care of all of the paperwork with National Grid and the Massachusetts SMART program. It was effortless from my perspective. I had considered going with one of the bigger solar companies, but I'm so glad I went with Critical Mass. The personal service they provide sets them above the rest.