Review for Bella Solar

08/06/2020
Solar Nightmare Rio Oso, CA

A nightmare experience

Where to begin. If I could give them negative stars I would. Everything you need to know about the ethics and honesty this company can be seen by the fact that the owner Kevin has logged onto various sites, and gaven himself 5 start ratings!! If you hire this company to install a solar system, YOU WILL BE SORRY, AND YOU WILL LOSE MONEY. We hired them to install a $67 K system. Very sloppy workmanship. Very unprofessional attitude. Six months into project, STILL not finished. I am having to file regulatory, and legal complaints to get them to make good on damages. Components of the system installed incorrectly, & 10 of the panels don’t work at all due to improper wiring. Operating agreement with PG&E not completed, SO WE DON’T GET CREDIT FOR THE POWER the system does produce. We have paid over $60k on the system, and they refuse to finish unless we make the final payment, ON A SYSTEM THAT IS INCORRECTLY INSTALLED, AND NON FUNCTIONAL. Also take note. The Contractors License board only knows this company as BCI Group, or Bella construction. No listing as Bella Solar.

Sales process
Price charged as quoted
On schedule
Installation quality
After sales support