07/31/2020
Wendy
San Jose, CA
Do NOT use this company, you will regret it. They have stalled and stumbled for 7 months!!!! After an initial flurry of activity for installation and the major payment, all went downhill fast. They didn't get the proper permits, didn't show up for inspections, and lately give us the excuse that the permitting center is closed due to COVID, which is NOT TRUE. We have a solar array and battery that have been inoperable since January. Wasted money and incredibly frustrating!!!! We tried being nice, calling every day, begging, pleading, NADA. We are now trying to figure out where they left off in the process so we can hire someone else to get us that last mile. Arghhhhhh... City inspectors know these guys and are very sympathetic to our situation!!!