07/25/2020
Abhishek Chauhan
Concord, NC
I decided to go with solar panels for home in Apr 2019 and started reaching out to various installers for details and quotes. After talking to almost 10 different installers, I decided on Tayco in Sep 2019 and I am really glad I did that. Tayco is the best option if you want to go with Sunpower (#1 rated) solar panels. Tayco's team is very sincere, honest, skilled and responsive. There was never any "buy now" pressure, they just answered all the questions, gave details, including things I didnt ask but should know (e.g. wait until Oct for install for getting Duke rebate). My installation went without any issues, crew was all Tayco owned, very skilled and finished work within a day (22 panels). They made sure no wiring was outside the wall, surveyed attic and crawl space and all wires are inside/hidden. Even after the install, Tayco team stayed in touch, specially just before Duke rebate registration started with details of what info to fill, and reminders. On the day Duke rebate registration opened, they reminded again and followed up to make sure registration was done successfully. What an excellent customer service. Even 10 months after install, they are 1 text/call away and super responsive and helpful if any question or issues. Whitney and Joe are assets for Tayco and I'd definitely recommend Tayco for solar panel install services.