Review for Lifetime Solar

07/02/2020
Steve Soukup Pisgah, IA

Refund Requested - No Reply

Started to work with Tom Alley late last year to install a grid tie system in western Iowa. Tom was very attentive to getting things started - but the finance company declined to fund the project when they found that the property was owned by an LLC. Looked for other financing options - but nothing made sense, only consumer loans at high interest rates. Decided not to pursue the project due to the lack of available funding. By this time, I had already paid the $2,500 deposit. Just after the first of May, I contacted Tom and requested a return of the deposit. Couple of days later, he sent me a text that Jordan, the owner of the company would be giving me a call sometime soon. On June 7th, I texted Tom and let him know that I had not heard from Jordan. Tom committed to remind him the next day - - no contact from Jordan. June 22nd - texted Tom and again stated that I had not heard from Jordan....Tom again committed to remind him the next day - - no contact from Jordan. Beginning to worry about the integrity of the company - probably going to be out my $2500 - for everyone else considering this company; be very careful. Steve

Sales process
Price charged as quoted
On schedule
Installation quality
After sales support