Review for SunStor Solar (out of business)

Office location: 1215 Colusa Avenue, Yuba City CA, 95993

06/04/2020
Justin Lincoln, CA

Seems legit at first, but beware.

Purchased solar from them summer 2019, install not timely and they NEVER completed the contract. Today, they still have not completed the Permission To Operate (PTO) with PGE. Josh Orozco, the owner, seems incapable of completing clerical work. On different occasions, he sent me PTO's for other customers and would send mine to other customers. He had the wrong information and would take weeks to respond to simple fixes such as changing an incorrect email address. They promised to pay my loan payments until they finished the PTO and made 2 payments. Then, they stopped responding to my phone calls and emails. It has been over six months since. Over the past few months, I had the CSLB, California AG, BBB, and a lawyer contact them to finish the job--zero replies.

Sales process
Price charged as quoted
On schedule
Installation quality
After sales support