06/07/2010
Bill Kelly
Determining the cost for a PV system and determining the actual costs is a bit complicated due to the federal and state tax credits and the local utility credits, and also because the exact size of the system cannot be determined until after a comprehensive site survey is done (which is performed after you sign the contract). I was very pleased that the actual costs were clearly explained to me and were accurate, since the fruition of the credits don`t occur until taxes are filed for the year in which the system is installed. I was also thankful and impressed with Jonathan Lane`s integrity and honesty. He proposed a system that was smaller than what I had been approved for. Although this meant he made less money on this job, he made a very happy customer. Had he recommended the larger system, I would not have known it would not have functioned as well (and been as cost effective) as the smaller system. Jonathan takes great pride in doing an excellent job and putting in a system that is the best configuration he can design for the customer, even if it is not the most profitable. He is committed to the technology and to his customers. I am sure he sleeps very well at night because of his honesty and integrity and he understands that customers will appreciate his work and recommend him to others as I surely have done and will continue to do. Although the installation took longer than expected because of permitting delays and availability of materials, these were things that were outside of Quad State Solar`s control. Anything they committed to that was within their control they did. My system has been performing even better than Johnathan had promised it would. I am very pleased with the results.<br />