Review for Heliocol West

05/29/2020
Ken VAIL, AZ

Zero Customer Service

If you are looking for a solar pool heater, keep looking. This place sold me a controller that they could not even program. They don't tell you that the service people come from Tempe AZ, so every time you need them it is a $150 charge, just to start. It is also payable up front. They won't even schedule you until you pay them. If they can't fix your unit, there is no refund. If you want to go with this company, ASK every question you can think of before you give them one cent. I would never recommend this company to my worst enemy. BUYER BEWARE!!!

Sales process
Price charged as quoted
On schedule
Installation quality
After sales support