05/25/2020
Sad Solar Owner
panels back in 2015. We've tried to communicate with Josef as well, but kept referring us to Taylor. Like I said, he's a nice guy, but because our unit was out of glycol (I'm assuming) because they never came to help and it stopped working properly. Because they wouldn't get back in touch with us, our unit broke and we can't afford thousands of dollars to fix....so we switched back to electric and I've NEVER been happier!! At least when I call someone now, it's an immediate response and can help me within the week....NOT the next year. Very dissatisfied and disappointed.