Office location: 4894 S. Commerce Drive Suite C, Salt Lake City UT, 84107
05/19/2020
Shawn
Genola, UT
Go Solar, is completely unacceptable. With the vast expense of this system I would expect some professionalism and customer service. That is not the case. First they installed the panels on the wrong side of the roof. Then they added the meters on the wrong side of the house. They also wanted to install the generator in my living room!! When the mechanical room that I told them to install it was on the other side of the wall. They trenched my lawn to run conduit and was supposed to reseed it, but again they never did. When they trenched it they cut a waterline and instead of informing anyone they just threw the broken pieces of pipe over the conduit and covered it up. This water line needed to be repaired in for not only my lawn, but field as well. Due to the lack of professionalism I have had to pay out of my pocket to get it fixed. I also still have holes in the side of my house. I understand the problems brought on by the COVID, but this should have been dealt with long before. If their employees would have been honest they would have informed someone of the water line. They did know about it, they cut through the line, laid down the conduit, then threw the broken pieces over the conduit. The issue with the holes in the house has been known from the beginning and nothing has been done. Like I stated this is completely unacceptable