Review for High Definition Solar

05/07/2020
Valerie Tigert San Leadro, CA

The HDS Team was courteous, professional, and efficient.

The High Definition Team was courteous, professional, and efficient. Luke Crowder, Sales Manager, took time to answer all our questions. As we are no sure that the amount of panels installed will be sufficient, we liked the that the panels are "plug and play". It will be easy to added additional panels. Cody Barbour, Project Manager, evaluated placement of the panels for best possible production and electrical compatibility. We appreciated his reassurance that our fairly new steel roof would be okay. Issac Villarreal and his installation team did a great job. There was a slight delay connecting with PG&E NEM. They did not receive the correct permit release document. The situation was quickly correct as soon as it came to light. Due to COVID-19, we have not received training on the system and how it works with PG&E. Will look forward to a visit once the "stay at home" is lifted. We will recommend.

Sales process
Price charged as quoted
On schedule
Installation quality
After sales support