04/18/2020
Don
I had solar panels installed by North Texas Solar in 2018. A selling point for me was what seemed an excellent warranty. In March this year when my system quit reporting to Enphase, I found that the box where the Envoy (the device which reports your production and system status to Enphase) was mounted had filled with water and damaged the Envoy. Although the Envoy wasn't reporting, the panels continued to generate power so there was no hurry. I let Jake at North Texas Solar know about the problem and in a few days they came and installed a new water proof box and Envoy, all covered under their warranty as promised.