04/15/2020
Brian McNabb
Researched with several companies and chose Go Solar's expertise, amiability, and pricing. Richard in sales outstanding. Court in leadership was easy to work with and flexible in making the deal perfect for me. Thomas in operations was highly knowledgeable and responsive. Mauricio (installations) and Marcos (electrical) did a phenomenal job installing a large system in minimal time. I appreciate all their patience in answering my numerous calls and questions! Upon initial installation, 47 of my 48 panels worked like a champ. I had only one panel that needed a part which Marcos replaced. He finished the replacement at dusk and was unable to test the system. In typical Murphy's Law fashion, the following day revealed one of my two inverters out completely and only 12 of my 48 panels operational. I lost my system for a week but Marcos says he'll be here tomorrow morning to reset. Being up in the Panhandle of Florida is a setback with the home office in South-Central Florida. Hope they expand to put an office in NW Florida to improve responsiveness. Special thanks to Natalie who suffers my frequent calls, voice and emails with the patience and attitude of a saint.