01/29/2020
Bergen
Merritt island, FL
I used a solar coop and 3 guys was the contractor of choice. They did a fantastic job selling, but after that the service significantly suffered. Getting a return phone call or email took multiple attempts and eventually complaints. Scheduling was unprofessional and had no shows. The product has been good. But, the installers were clearly not fully up to the task. One was watching instructional videos of how to wire the inverters while doing the installation. Trash was left all over the yard. After complaining they had to relocate poorly installed inverters (literally over my windows) and panels digging into the roof. The supervisor recognized the issues immediately and didn't argue but it was plenty of additional holes in my roof and stucco from a poorly done job to begin with. All and all it has been a frustrating experience. I saved money on install but the system has had issues and I would have paid more just to have it done professionally. For the price of a car I expected better.