01/14/2020
Brett G
Deltona, FL
I'm not sure of the exact manufacturer's name I only know that my system is an Enphase Photovoltaic 10.2 KW system. It appears to be working great, but I'm not happy with the Loanpal finance company Sunergy used to finance my solar panels. My solar panels cost $43,800 before my tax rebate and I was told by Sunergy's sales rep that I needed to pay down my principal 30% in 18 months or my monthly payments would increase by about $90. I haven't received my rebate check yet but I sent in extra money with my payment to start paying down my principal. Loanpal applied all the extra money I sent in towards the interest instead of my principal. When I called Loanpal to complain I was told that was their normal procedure. I don't know if my Sunergy is in on this, but if they are it's fraudulent. Do your homework before making a purchase with Sunergy and don't let them finance your panels through Loanpal if you do decide to buy you solar panels with them.