Review for Sunrun Inc.

Office location: 225 Bush St. #1400, San Francisco CA, 94104

11/21/2019
Gloria

Contract

I have had sunrun for approx 3 years. My electric bills are NEVER what the rep told me they would be. I now need a new roof and sunrun wants to charge 500$ plus 150$ per panel to take off roof so work can be done. The rep never told me that this. If you do get solar be sure to find out this information. I would not recommend Sunrun due to the above reasons.

Sales process
Price charged as quoted
On schedule
Installation quality
After sales support

Sunrun Inc. reply 12/02/2019
Hello Gloria, thank you for your communication. We make sure to provide the best possible pricing and quality for R&R of the system. This task takes a considerable amount of labor and skill. With the re-wiring and securing of each panel, the majority of the cost comes from labor. The great news is, you can be assured that your solar facility is being handled by professionals and will be up and running in no time.