Review for Florida Solar Design Group

09/23/2019
Kevin R Oviedo, FL

Unmatched customer service, a pleasure to work with

It has been a goal of mine to go solar for many years. With the purchase of an electric vehicle, I wanted to completely power my home and vehicle with renewable energy. I reached out to 6 or 7 companies, went through multiple online referral websites, and looked up everything I could regarding solar. I came across Florida Solar Design Group when researching the possibly of a DIY install. After reaching out through the website, I immediately got a response by email from an actual person who was genuinely interested in helping me. Unfortunately, his crew did not service my area since I live quite a distance away, but that did not stop Jason from answering all my questions about solar. Through our discussions, he determined I most likely had the capability of installing the system myself and offered to put a diy package together for me. I asked an annoyingly huge amount of questions and Jason always responded right away (we are talking 10 minute response time in some cases). His prices were FAR better than any other company that had actually responded for my request for quotes. I also could not get over how unhelpful every other company I contacted was, treating me like I was not worth their time. Jason at Florida Solar Design Group was the polar opposite of anything I had experienced up to that point. It is obvious to me a lot of solar companies out there have inflated prices and are looking for customers who have deep pockets and don't ask too many questions. Most of the the systems quoted to me would have had a 15 year or more payback period. With Jason's help and package he put together for me, it will be just under 6. This past weekend he made the 4 hour drive and personally delivered all the supplies for me we had discussed. He included everything perfectly sorted and extras of the pieces I was likely to mess up since it was my first time. Having everything included paired with all the questions and preparation he helped me with made the installation go very smooth. It was glaringly obvious he is an expert in this field based on the package he put together and the tips and tricks he shared. It was such a rewarding project and I could not have asked for a better experience. I am obviously not accustomed to such great service and whole heartily recommend these guys based on my experience. If they serviced my area and I was not the type of person to want to do this myself, I would not think twice about having them install the system on my house or business. You just don't typically get this kind of customer service paired with good and fair prices. I can't say enough good things about them.