09/09/2019
Vincent
Bought 2 SMA inverters in the sommer of 2013. SMA says that the live time of an inverter is 10 till 15 years but in april 2019 one broke just a few months after the warranty period. You can not buy spare parts of an SMA inverter and SMA does not give any leniency. When you E-Mail SMA it takes a lot of time before they answer. Their answers are misleading, unclear and it is not possible to reply to their E-Mails. SMA is very customer unfriendly and I advice no one to buy anything from them.