Review for YSG Solar

Office location: 79 Madison Avenue 2nd Floor, New York NY, 10016

08/18/2019
T Cortina Webster, NY

Great experience, great value, very responsive

I've been very happy with YSG. When I researched getting a ground mount system, their price was comparable to a competitor, but they had a much better financing option. The installation was in winter, so they dug the 125'+ trench to tie where the system would be to the house ahead of the main install. Once they started the main construction, it was done in about 3 days. Our utility company had to put in a new meter to track production and usage, as well. The monitoring software is very easy to use and helpful to track production, comparing month-to-month and year-to-year. The only issue we had was probably unlikely to hit most people. The Federal Tax Refund that helped with half the financing was "non-refundable", meaning, you must owe the taxes to get it back as a refund. So 2 1/2 years in, we're still waiting on about $6k in tax credits. This isn't a YSG Solar issue, but it would have been better to know ahead of time. If you itemize your tax deductions and have more than the standard deduction, this might affect you. But overall, it was a great experience.

Sales process
Price charged as quoted
On schedule
Installation quality
After sales support