Office location: , New Port Richey FL, 34652
08/08/2019
Disabled veteran
Lehigh Acres , FL
I heard they were a outstanding company that took care of their clients but afterwards it was a lot of lies and misleading information failure to provide what the sales representative guaranteed I would receive to include financing and tax credits. I am trying to work with the company to resolve the issues The company took advantage of a disabled veteran on a fix income . If I would been given the correct information I would never have installed the panels instead I was completely lied to about the program and loan. I am waiting to see if the company will do the right thing and work out a solution since it was false representation. I am not sure of my next steps or actions against the company just want resolution and given what was guaranteed to my family The installation crew was amazing and did outstanding work they truly represent the company well I hope that I will be given the same results as promised and deliver like their crew did it’s on the president and owner They also need better actions with associations because I had to fight for several months after work was completed because they failed to complete association required documentation. When we asked they said they had already completed and had approval from the board but after it was installed I received letters and fines because the assigned person never completed the work the office manager had to complete and assist me with the association which took almost 6 months and caused undue stress