08/01/2019
Roger_In_La
Los Angeles, CA
I have done a lot of research on going Solar before actually going Solar lol, I landed with Smart Energy Today amongst all of the quotes that I got from SunRun, Vivint, and Tesla and here is why. Just like anything that you are going to purchase, like we did but I guess you can lease panels as well, its ultimately not about what you pay but what you get and although Smart Energy wasn't the cheapest quote I received, and it also wasn't the most expensive either, it check out to be the best value. What did it for me was their sales people were professional and extremely knowledgeable quickly answering any and all of my questions and they had a good online reputation on Google, Yelp and similar forums. My biggest concerns were array system monitoring, customer service, and future maintenance. I did my research and all of their customers were happy and couldn't leave reviews fast enough, they all wished they had gone solar sooner.. amongst all the good and bad solar information out there I was definitely feeling like this was too good to be true except for that they weren't the lowest price quote I received for similar sized systems. Thats when I dug in even deeper and realized that they weren't using inferior Chinese solar panels and inverters, all of their equipment was the newest make and model mostly made in the US and Canada some even manufactured in California. When I checked their Better Business Bureau rating as my last resort in a sort of panic before I pulled the trigger it was impossible not to go with them, they had maintained an A+ rating since 2012 in an era when it is so easy to complain and post negative reviews online. I was essentially comfortably, I called my sales professional Ryan back since we had been texting and he prepared a quote for me specific to my home and energy usage in Kilowatt hours which is different than the actual Kilowatt rating of the entire system, its kind of tricky but once you have it explained to you, you totally understand. Ryan did a great job of making me feel even more comfortable with my purchase and making sure that I thoroughly understood the system which they were proposing. I ultimately went for a 6Kw System which was offsetting my annual power usage at 113%, I recently just purchased a Tesla as well and figured that the additional 13% offset could be used to charge my car without needing additional panels. We will see how that goes and I will update my review, I know they also offer an EV charger through Smart Energy that I may also purchase, install and review down the line. So far so good and just like every other review that I read, I wish I had gotten the education sooner and made the switch long ago it all just seemed so new and sci-fi when I first thought about it 4 years ago. I'm Happy I went solar and I encourage anyone reading this to go solar as well.