07/22/2019
dumb
Isn't it so true that when you meet someone that tells you how honest they are, are the very ones that lie to you the most. When I meet Cal Morton of EasTex solar, he told me repeatedly how honest he was and especially so with his business.... When you negotiate with Cal for solar, he will give you fancy pamphlet loaded with figures and calculations. One such figure was that if I bought this much solar, I would realize a 55% reduction in my electric bills. I have had my system in place now for just over 6 months and my average reduction in bill has been 2%, a far cry for the 55% promised and at virtually the same usage. Lie #1... After a few months of no reduction in my bills, I asked Cal to investigate. He claimed that the problem lied with my electric provider and to prove it, he would install a magnet device that would clamp onto and attach around the meter, we could then measure my electricity generated vs consumed. This magnet was never delivered nor installed despite several phone calls from me. Lie #2... Cal continued to claim that the problem was with the billing by my electric provider and that he would write me a letter detailing this. Again, despite several phone calls, I never got any letter from Cal Morton. Lie #3... So if you ever meet Cal Morton and he tells you how honest he is, consider yourself warned...
EasTex Solar reply
08/19/2019
I have had over 30 reviews posted to my name, most of them during my time with Texas Solar Outfitters, in addition to the ones posted since I started Eastex Solar. I've been in solar for almost 10 years, how would that be possible if what this man says is true. It's not. I won't name him, I'm sure he would rather remain anonymous, However, in addition to the VERY REAL issues being experienced by solar customers of Houston County Electric Coop, one who their system installed in December, just had the proper solar meter installed on July 2nd. I did not write a letter to the Public Utility Commission as the customer desired, because I know the main issue has been metering. Also, I know this customer (with a commercial meter), installed new equipment for his business, that is consuming many more kWh's this year, that the previous, on which our report was based. <br />However, I'll continue to work with this customer, honoring our warranty, and ensuring the system is producing power in the quantity that we projected in our proposal... which is all we can really do.