07/15/2019
Cage
Cambridge, MA
Owner / founder was quite knowledgeable and explained everything well and price was middle of pack. However, downhill from there: 1) I was setting up virtual metering against 2 meters (multi-family) and their recommendation to set up against largest use meter was incorrect (everyone says it should have been set up against smallest use, including them), which will cost thousands in electrician fees to fix. 2) We had an issue with system in mid-November and it took them until March to fix. However, in order to get it fixed, had to contact multiple times (they never seemed to follow up on their own even though they promised they would), and an issue with virtual metering is still not resolved (it's now July) with having to email and call them every few weeks. Overall, probably best to go with another company since they are plenty of great ones out there.