03/26/2019
Avi
Our system, when it works, works great. When you need to talk to their team (either for installation or activation, or support), they are truly offer. Honestly, I'd rather call my health insurance company, or the friggin IRS. Their support is slow and unhelpful, their self-service resources are terrible, and they don't appear to understand their own systems at all.
Avi reply
04/03/2023
We sincerely apologize for your experience and would like to look into this further. When you have a moment, please email us at customersuccess@sunpowercorp.com with your contact details. We will reach out to provide you with assistance and work towards a resolution. We value your business and thank you for bringing this to our attention.