03/25/2019
Kris W - Melbourne Aust
Glenroy, MI
Great action on installing the system and happy with the workmanship, but then my system is at a standstill, not Grid connected so I've had 5 months of a Solar System installed without being connected to the grid at all, so much lost power. Arise won't answer any emails or messages now, so they're a dead end. Beware of this area and I would recommend not paying them in full until everything is completed and your system is grid connected. Frustrating as anything and completely unprofessional to say the least when they get full payment and then wipe their hands of any further duties. Arise Solar has been terrible to say the least in not completing the job once I have paid for it in full = They will not respond or answer any emails from myself or any emails that PowerShop has been sending them questioning any action they can do to complete the job. For this reason, I go from initially recommending them to saying that I would not recommend Arise Solar at all - Buyer beware.