Review for Namaste Solar

02/21/2019
Anonymous Centennial, CO

Over Promise, Under Deliver

I waited 5 years to post this review. <br /><br />5 years ago, Namaste installed panels on our house. The company has nothing but nice people working for them. That is the positive for this review.<br /><br />The company promised that, on average, my system would produce 15,780 kwh per year. <br />First year, it actually produced 14,540 kwh<br />Second year produced 14,549 kwh<br />Third year produced 15,310 kwh<br />Fourth year produced 14,893 kwh<br />Fifth year produced 15,433 kwh<br /><br />Five of five years, this system under performed.<br /><br />I have brought this deficiency to the attention of the owners at Namaste, and they just shrug their shoulders, and say that their calculations are correct, and that some years, the system will under produce and other years, will over produce. 5 years of underproduction, and 0 years of overproduction indicates that their calcuations are NOT correct.<br /><br />After 5 years, I think it is safe to say that Namaste over promises, and under delivers.

Sales process
Price charged as quoted
On schedule
Installation quality
After sales support

Namaste Solar reply 02/25/2019
Hi Mike, we apologize that your experience isn’t what you expected. We have been working with you offline, and since we received your initial feedback have also taken extra steps to ensure we are communicating clearly and transparently about production estimates with other customers.