Review for SEM Power

Office location: 4466 Eagle Falls Pl, Tampa FL, 33619

01/16/2019
Anonymous Wesley Chapel, FL

I DO NOT RECOMMEND THIS SOLAR CONTRACTOR

I would not recommend this SOLAR company based in Tampa, they are the contractors and install your solar panels. They are UNPROFESSINAL and do not have good customer relationship skills. They do not care about their clients and do not want to help you in case you need technical or customer support. There is no way you can reach them. They were the ones installed our solar panels, and we still pay the solar loan to, I needed a rebate paperwork from them in order to send it to TECO, and tried to reach Sonny he is the service director, took forever to reach him and he did not even want to help us to get our rebate. All I need is an itemized invoice for some items, and he couldn't provide it. So we've been waiting for months to do the rebate. What kind of business person does this, so you don't need any word of mouth or referrals ??? I do not get this at all! I am definitely not going to refer this business there are better solar contractors go with them.

Sales process
Price charged as quoted
On schedule
Installation quality
After sales support