Review for Solar Direct

01/14/2019
Anonymous

Do not do business with these people

These people use unsolicited telemarketing calls from a call center in India to drum up business. Calling you at all hours of the day and night and when you ask to be placed on the do not call list they hang up on you and call back an hour or so later and then every 4-6 hours after that for several days until you're forced to make an appointment or block the 20 different phone numbers they use to call you. I eventually just mad an appointment for a fake home i don't own (because they're too cheap to do any verification before they call) and wasted a sales guys' time.

Sales process
Price charged as quoted
On schedule
Installation quality
After sales support

Solar Direct reply 02/22/2020
Solar Direct does NOT use telemarketing. This person has use confused with some other company. We did do telemarketing in-house 5-6 years ago, and at the time we were registered with the Florida Department of Consumer Affairs, and have a spotless record with them for honoring the Do NOT Call list. If this was a real legitimate complaint, then the person should report it to the Florida Department of Consumer Affairs, and then we would be exonerated when they investigate and find no valid claim.